Data Center Technician

At Penguin Solutions (Nasdaq: PENG) – The AI Factory Platform Company – we’re building a team of innovators who thrive on collaboration, creativity, and the opportunity to help shape the future of AI. As part of the AI technology revolution, our teams design, build, deploy, and manage AI factories for enterprises, sovereign AI initiatives, and neocloud providers worldwide.

Headquartered in Silicon Valley, California, Penguin Solutions operates globally through a network of R&D, manufacturing, and sales locations. For nearly three decades, we have operated at the intersection of memory and AI/HPC infrastructure. That engineering expertise positions us to power the next generation of AI workloads, from training to inference and agentic AI at scale.

Penguin Solutions brings together differentiated infrastructure software, advanced memory, compute systems, end-to-end services, and industry-leading partner solutions in a full-stack AI factory platform designed to help customers deploy and scale AI workloads with speed and precision.

At Penguin Solutions, we value ideas over hierarchy and believe in servant leadership, where leaders enable teams to do their best work. We empower employees to take ownership, drive innovation, and grow through challenging work, continuous learning, and exposure to advanced AI tools and technologies. With flexibility where it matters and a strong focus on outcomes, Penguin Solutions is a place to do your best work, grow your career, and make a meaningful impact.

Job Overview

We are seeking a Data Center Technician to support the deployment and ongoing operation of a large-scale AI/HPC cluster in Tydal, Norway. This hands-on role is responsible for hardware installation verification, break/fix support, inventory management, and operational activities within a 24x7 mission-critical environment.

The ideal candidate is detail-oriented, safety-focused, and comfortable working in a fast-paced, mission-critical environment.

Responsibilities

• Verify racks, servers, cabling, and infrastructure against approved deployment designs.
• Support hardware installation, system power-on, and deployment validation activities.
• Diagnose and replace approved hardware components including GPUs, SSDs, memory, NICs, power supplies, and other field-replaceable units.
• Perform cable tracing, connectivity checks, and physical inspections.
• Manage spare parts inventory, RMAs, and asset tracking.
• Update incident tickets, maintenance records, and shift handover documentation.
• Support Dell and other authorized service providers working onsite.
• Perform all work in accordance with applicable Norwegian health, safety, and environment (HSE) requirements; required personal protective equipment (PPE) and electrostatic discharge (ESD) controls; customer site-security requirements; and approved OEM, customer, and site procedures.
• Participate in a rotating 24x7 shift schedule and on-call rotation.

Qualifications

• Technical certification, vocational training, or equivalent experience in data center operations, enterprise IT, or server hardware support.
• Experience working with rack-mounted server equipment and structured cabling.
• Strong troubleshooting, documentation, and communication skills.
• Ability to follow detailed technical procedures and work safely within established processes.
• Professional English language skills.
• Ability to work a rotating 24x7 schedule, including nights, weekends, and public holidays, and participate in an on-call rotation.
• Legal right to work in Norway and ability to maintain required work authorization throughout employment.
• Ability to meet customer site-access, security, background-screening, safety, and training requirements.

Preferred Qualifications

• Experience supporting AI/HPC, GPU, or high-performance compute environments.
• Experience with Dell enterprise systems and OEM support processes.
• Experience in liquid-cooled data center environments.
• Relevant technical, data center, ITIL, or HSE certifications.
• Norwegian language skills are preferred.

Location

Onsite – Tydal, Norway